Frequently asked questions

Do you have any doubt? Surely here you find the answer

How to change your email address: 

 If you want to change the email address associated with your Monoticket account: 
 1. If you have not already done so, sign in with your current email address and password. 
 2. Once in your user account go to "Settings> Account" and click the "Edit" button to the right of the email address. 
 3. Once you have entered your new email address, we'll send you an email to confirm the change 
 If you can't change your email address from your account, please contact us using this link. 

How to change your password: 

 If you want to change your password: 
 1. Click on this link. 
 2. Enter the e-mail address you registered with 
 3. We will send an email explaining the steps to follow in order to reset your password 

Cancellation 
 If you want is to unsubscribe as a user, please get in touch with us via the contact form 

Do you still have doubts? Contact us through: