Frequently asked questions

Do you have any doubt? Surely here you find the answer

SAFETY IS OUR PRIORITY

Monoticket's mission is to ensure the reliability of ticket transparently.

How can we guarantee that your tickets are genuine? 
Because the seller will not receive payment until the purchaser has been to the event. 
We ensure that we keep all the sellers personal and banking data secure. We also have an anti-fraud system that checks that the ticket seller has never previously been a victim of fraud. 
 

CAN THE VENDOR SELL THE TICKET TO SOMEONE ELSE? 

Monoticket's mission is to ensure the reliability of the purchase, so you do not need to worry. Our security systems guarantee that our sellers send the correct tickets  in  time for you to enjoy the event. Monoticket charges a service fee on top of the ticket price to cover all their intermediary costs. This is the amount that will appear on your bill 

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